Service Request Ticket - # 30803

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2009 12:23 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060341[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G86384CVW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software MS Office Pro 2004 from P0059051, Windows XP Pro from P0058962, Adobe Web bundle includes CS2.3 MAC and Studio v8 MAC from P0060616, Adobe CS4 Design Prem Mac from P0070829, Adobe Acrobat PRO v9 Win License from P0070415, Microsoft Office Mac 2008 License from P0071719

Wired NIC 00:16:CB:97:C5:D9


Bluetooth NIC 00:16:CB:13:6B:14

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 04, 2009 12:31 PM 
Task reassigned to Adam Wehner.
 Add Attachment
Adam Wehner Mar 04, 2009 12:31 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Mar 04, 2009 12:31 PM 
Got her up and running.
 Add Attachment
Jeff Sawyer Mar 03, 2009 10:11 AM 
****This is an email****
I am still unable to login on the mac side of my 
machine 20060341[Edit Inv].

Sue Payton
Add Attachment
Adam Shinn Mar 02, 2009 03:08 PM 
duplicate task 30805 deleting other one.
 Add Attachment
Kate Bappe Mar 02, 2009 12:23 PM 
****This is an email****
Hi, I just get the head shake on my mac when I 
try to login (20060341)
I'm able to log in on others, just not this one.
Thanks, Sue

Sue Payton 
Technology Resource Center 
Western Oregon University 
Monmouth, OR 97361 
 503-838-8967  
paytons@wou.edu
Add Attachment