Service Request Ticket - # 30812

Service Request Information

CONTACT Name Mayhead, Molly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2009 02:51 PM
Department Humanities Division Phone 88536
Location Email mayheam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040673[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag D6T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d6t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:06:6E

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 09, 2009 11:02 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Mar 09, 2009 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 04, 2009 05:27 PM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Mar 04, 2009 01:01 PM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth Mar 04, 2009 01:01 PM 
She is wondering when someone can come over and 
help her with the problem.

she is available until 3pm today

she would like someone to call her before.

Phone: 8-8536
Email:mayheam@wou.edu


she is a little irritated with the problem. so 
just a lttle heads up.
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Richard Rogers Mar 02, 2009 02:55 PM 
Printer WOU#2000244
Computer WOU#20040673[Edit Inv]
It is happening on just one document, not on any 
others.  She wants to be contacted before 
starting.  Office hours on 2-3-09 is anytime 
after 12:30pm, or on 2-4-09 10am-12pm.  Needs 
this done as soon as possible.  Her computer also 
boots really slow.
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