Service Request Ticket - # 30819

Service Request Information

CONTACT Name Barnts, Danny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2009 10:05 AM
Department Athletics Phone 88121
Location Email barntsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060257[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 14L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, moved from W#20010687-Macromedia Flash and Dreamweaver MX from P0041412,Flash and Dreamweaver MX 2004 Upgrade from P0044393, Extenssis Portflio 6 from P0040999 moved to W#20040951 12-2005, Adobe Acrobat 5.0 from P0041415, 80/20 share Adobe Creative Suite Premium from P0049796,

Wired NIC 00:13:72:A6:14:2B

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 04, 2009 02:41 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 04, 2009 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 04, 2009 02:26 PM 
Had him manually execute sophos installation from
plowking.
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Jeff Sawyer Mar 03, 2009 10:05 AM 
Will be in office anytime beofre 4 todya, just 
wouldlike someone to chekc out his computer.
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