Service Request Ticket - # 30821

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2009 10:15 AM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

A/V equipment Edit WOU # 20070794[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sony VCR/DVD combo #SL-VD380P
Serial No. S0120281346 Location PDR

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Nathan Sauer Mar 09, 2009 08:56 AM
Task reassigned to Brad Dougherty.
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Nathan Sauer Mar 09, 2009 08:55 AM
Actually it always has and still does work just
fine.  If you switch to the thin client w/ the
KVM, you need to press Thin Client on the touch
panel too.  The resolution on the thin client is
still screwed up though.
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Brian Berkley Mar 05, 2009 09:55 AM
Task reassigned to Nathan Sauer.
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Brian Berkley Mar 05, 2009 09:55 AM
MNB Math Lab cannot switch between PC and Thin
Client with the KM/switch.  Says it has never
worked.  Also, they could use some instruction on
how to use all the gadgets in the smart classroom.
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Brian Berkley Mar 04, 2009 05:26 PM
****This is an email****
Hamid,

Could you give me a little bit more information as
to exactly what the nature of your problem is with
the thin client and your desktop over in the Math lab?

Thanks,
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Casey Sonflieth Mar 04, 2009 01:58 PM
think client wou# is 20070678[Edit Inv]
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Jeff Sawyer Mar 03, 2009 10:16 AM
Available tue and Thur after 11pm Mon and Wed 
after 1 pm. He cannot switch between the thin 
client and desktop in the math computer lab and 
also has some questions he would like to have 
answered. 
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