Service Request Ticket - # 30828

Service Request Information

CONTACT Name Jamieson, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2009 11:53 AM
Department Phone 88467
Location Email jamiesoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080688[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. CL134J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069163 installed as Office Pro 2003

Wired NIC 00:21:70:55:AF:64

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 19, 2009 11:30 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Mar 18, 2009 12:02 PM 
Task reassigned to Dale Goodell.
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Kevin Elmore Mar 04, 2009 11:49 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Kevin Elmore Mar 04, 2009 11:49 AM 
imaged, named, bound.
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Tricia Flaherty Mar 03, 2009 11:54 AM 
22 inch display W#20080689[Edit Inv] and optiplex W#20080688[Edit Inv]
are on counter in ITC 008 with new equipment setup
form
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