Service Request Ticket - # 30841

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 03, 2009 10:22 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050098[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 91NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:73:4B

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 13, 2009 02:36 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Mar 13, 2009 02:36 PM 
computer is back in the apsc lab
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Adam Shinn Mar 06, 2009 04:08 PM 
It has been imaged, named, bound, updated and is
ready to go back
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Adam Shinn Mar 04, 2009 04:50 PM 
Replaced the HD with a parts box and am imaging it
now.
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Adam Shinn Mar 04, 2009 04:40 PM 
HD failed. in the office now with me
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Adam Shinn Mar 04, 2009 04:26 PM 
Task reassigned to Adam Shinn.
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Richard Rogers Mar 03, 2009 10:24 PM 
Computer G2 is on left side of lab, in the last 
row facing the printers.  I tried to reboot but 
it wants me to go into ther bios and boot from a 
device but it is locked.  Someone with admin 
rights needs to fix it.
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