Service Request Ticket - # 30851

Service Request Information

CONTACT Name Huston, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2009 09:22 AM
Department Social Science Phone 88296
Location Email hustons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040554[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W850303RPNZ Location ITC Fee Payment

CPU G5 1.8GHz


OS Software MS Office 2004 Pro from P0050866, Final Cut Express HD v3.5 from P0060467

Wired NIC 00:11:24:70:1C:52

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 09, 2009 09:52 AM 
Task reassigned to Stanley Ratcliff.
 Add Attachment
Stanley Ratcliff Mar 09, 2009 09:52 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brad Dougherty Mar 04, 2009 03:35 PM 
Task reassigned to UCS Tech.
 Add Attachment
Brad Dougherty Mar 04, 2009 03:35 PM 
Sounds like a tech needs to go look at this. I
have no idea why it was put under the network queue.
 Add Attachment
Brian Berkley Mar 04, 2009 01:03 PM 
Task reassigned to Network Support.
 Add Attachment
Cinthya Mendez-Garcia Mar 04, 2009 09:24 AM 
says when he is working on documents and tries to 
save them to his H-drive and his public html he 
recieves an error message saying network 
connections interrupted and it shows him the 
drives that are being interrupted. 

says the message goes away and he is usually able 
to save them. 

he is using a mac computer. 
available hours:
today between 12-1pm and 1-2:30pm
Add Attachment