Service Request Ticket - # 30857

Service Request Information

CONTACT Name Plec, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2009 10:53 AM
Department Humanities Division Phone 88819
Location Email plece@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060215[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 6P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:C8:B1

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 04, 2009 05:20 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 04, 2009 01:50 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 04, 2009 01:50 PM 
she had firefox 1.5 installed......
updated to 3.06, reinstalling managed adobe reader 9
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Casey Sonflieth Mar 04, 2009 10:54 AM 
she needs help with ADOBE , she said that it is 
frozen and she just needs someone to call her 
over the phone to tell her what to so it can work 
again.

Phone:8-8819
Email:plece@wou.edu
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