Service Request Ticket

Service Request Information

CONTACT	Name	Palmer, Tina L.	Date	Mar 04, 2009 01:18 PM
	Department	Student Success & Advising Office	Phone	88732
	Location		Email	palmert@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040134 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, Pentium 4, 2.8GHz
	Serial No.	4sf8h51	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office 2003, FileMaker Pro 7.0 from W#20031289 from P0052260.
	Wired NIC	00:11:11:0E:DD:F3

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	ashinn06@wou.edu	88925

Entered by	Date	Memo
Adam Shinn			Email Public
Entered by	Date	Memo
Jeff Sawyer	Mar 05, 2009 05:20 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jeff Sawyer	Mar 05, 2009 05:20 PM	**This is an email** This past week I put in a service request to have my keyboard moved from one office to another. With the help of a co-worker, that has been done. Please cancel the work order for this request. Thank you, Tina	Add Attachment
Adam Shinn	Mar 04, 2009 04:59 PM	Called, no answer. Will try back tomorrow.	Add Attachment
Adam Shinn	Mar 04, 2009 02:47 PM	Task reassigned to Adam Shinn.	Add Attachment
Casey Sonflieth	Mar 04, 2009 01:19 PM	**This is an email** For several months I had two offices, one in Academic Advising and one in Study Abroad. Those office have now been combined into one office in the Study Abroad area of APSC. I have an ergonomic keyboard in my old office in Academic Advising, APSC 401 that needs to be moved to me current office in APSC 501. The computer number in my study abroad office is 20040134. Is you have any questions you can reach me at 88732. Tina	Add Attachment