Service Request Ticket - # 30871

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2009 02:39 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 04, 2009 04:40 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Mar 04, 2009 04:40 PM 
machine updated with sophos fine, and the monitor
looked fine to me. colors looked the same as every
monitor around it.
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Adam Shinn Mar 04, 2009 04:24 PM 
Task reassigned to Adam Shinn.
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Joan Guralnick Mar 04, 2009 02:41 PM 
Monitor: Bad image, faded colors

Machine: Sophos doesn't update automatically

Room location apsc 101 I6
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