Service Request Ticket - # 30876

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 05, 2009 09:44 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050132[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. B6TVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:C5:6E

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 05, 2009 12:07 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Mar 05, 2009 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 05, 2009 12:07 PM 
Replaced network cable.  Old cable had broken
"clip" where it plugs into the wall jack.  Problem
solved.
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Dale Goodell Mar 05, 2009 10:35 AM 
I am taking this task.  I'll check cabling, IP
address, and try re-binding to MASH.
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Joan Guralnick Mar 05, 2009 09:45 AM 
Just started this morning.  In the west seating 
area
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