Service Request Ticket

Service Request Information

CONTACT	Name	Groshong, Cara	Date	Mar 06, 2009 09:22 AM
	Department	Advancement & Foundation	Phone	88148
	Location		Email	groshonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071163 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	9N8SFG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office 2007
	Wired NIC	00:1E:C9:72:D9:BE

TECHS	Submitted by	Cinthya Mendez-Garcia	Contact	cimende@wou.edu	88069
	Primary Technician		Contact	dougherb@wou.edu	88925

Entered by	Date	Memo
Brad Dougherty			Email Public
Entered by	Date	Memo
Brad Dougherty	Mar 11, 2009 09:18 AM	Task reassigned to Brad Dougherty.	Add Attachment
Brad Dougherty	Mar 11, 2009 09:18 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brad Dougherty	Mar 10, 2009 03:55 PM	Done.	Add Attachment
Brian Berkley	Mar 06, 2009 11:12 AM	Task reassigned to Network Support.	Add Attachment
Cinthya Mendez-Garcia	Mar 06, 2009 09:22 AM	**This is an email** Hi, I have an excel file that seems to have been deleted.... I have a printout of the file, but I need to know if you can restore the original. There were hidden rows and columns that I cannot see on the printout, which makes it very difficult to re- create. I know it was available for me to print on 08/02/2008, 1:53 PM - because that's what's showing on my printed copy. Can you go back that far to restore a file? The file was originally located here: I:\ACCT\|CGA payment schedule.xls My computer number is 20071163 Thank you, Cara	Add Attachment