Service Request Ticket

Service Request Information

CONTACT	Name	Deane, Jeanne	Date	Mar 06, 2009 09:29 AM
	Department	Social Science	Phone	88288
	Location		Email	deanej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080491 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
	Serial No.	6BJNPH1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380, Photoshop CS3 Extended from P061657 transfered from W#20030754
	Wired NIC	00:21:70:6F:DF:81

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Mar 19, 2009 08:52 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Mar 19, 2009 08:51 AM	Task completed. Installed DreamWeaver MX 2004 on 3/19/09.	Add Attachment
Dale Goodell	Mar 18, 2009 12:01 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Mar 18, 2009 11:28 AM	Needs DreamWeaver MX 2004 transferred from old machine.	Add Attachment
Tricia Flaherty	Mar 13, 2009 10:36 AM	T:\Adobe Photoshop\Photoshop CS3	Add Attachment
Tricia Flaherty	Mar 06, 2009 09:41 AM	This will be on counter in ITC 008 with GFA Form new Monitor is W#20080510 not sure what her current monitor W# is	Add Attachment