Service Request Ticket

Service Request Information

CONTACT	Name	Deane, Jeanne	Date	Mar 06, 2009 09:56 AM
	Department	Social Science	Phone	88288
	Location		Email	deanej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080492 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
	Serial No.	39JNPH1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, transfered from W#20030766 DreamweaverMX 2004 from Poo49831, and InDesign CS v3 w/pagemaker plugin pack from P0049831
	Wired NIC	00:21:70:6F:DE:40

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Mar 16, 2009 07:38 AM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Mar 16, 2009 07:38 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Mar 13, 2009 10:34 AM	okay so plug in pack info is under this link T:\Adobe Creative Suite\Adobe Creative Suite Premium\Serial and purchase info for Indesign CS v3 with PM plugin ony.txt Plugin pack installer location: T:\Adobe Creative Suite\Adobe Creative Suite Premium\Creative Suite v1.3 Acrobat v7\CS Prem PageMkr Plugin Pack ( set Disk 5)\Adobe PageMaker Plug-in Pack	Add Attachment
Tricia Flaherty	Mar 13, 2009 10:31 AM	T:\Adobe InDesign\InDesign CS 3.0 Disk 1	Add Attachment
Tricia Flaherty	Mar 06, 2009 10:00 AM	please note the software transfers and Epson Scanner attached to this station	Add Attachment
Tricia Flaherty	Mar 06, 2009 09:59 AM	This is on counter in ITC008 with GFA form monitor W#20080511 is to repalce old 17 inch flat panel W#20030981	Add Attachment