Service Request Ticket - # 30935

Service Request Information

CONTACT Name McGrew, Cat   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2009 11:58 AM
Department VP Academic Affairs/Provost Phone 88674
Location Email mcgrewc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070782[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 43BD1G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P005422 installed as Office Pro 2003

Wired NIC 00:1E:C9:62:D0:0B

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 06, 2009 12:34 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 06, 2009 12:34 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 06, 2009 12:34 PM 
Called her and explained how to get into it on the
TS cluster.
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Cinthya Mendez-Garcia Mar 06, 2009 12:00 PM 
says she has seen this program on the system when 
she logs in from home.
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Cinthya Mendez-Garcia Mar 06, 2009 12:00 PM 
it is a stitistical program that she would like 
to have installed, she looked under control panel-
add/remove programs to see if she has it on her 
machine, but she does not. 

available hours:
today until 3pm 

needs this program for a class on monday.
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