Service Request Ticket - # 30958

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2009 09:39 AM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080508[Edit Inv] (opens in a new window) Bldg/Room NS 104
Service Tag Description Dell 22 in UltraSharp 22in FPW Monitor
Serial No. CN0F532H7161888JBBZM Location Hamid Bernard
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 03, 2009 09:53 AM 
Followup to task: updated/completed.

Had to re-install Astra and establish connection
to Madison.
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Dale Goodell Mar 10, 2009 10:15 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Mar 10, 2009 10:15 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Mar 10, 2009 10:15 AM 
Task reassigned to UCS Tech.
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Dale Goodell Mar 10, 2009 10:15 AM 
Completed.
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Richard Kavanagh student Mar 10, 2009 10:09 AM 
Task reassigned to Richard Kavanagh.
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Cinthya Mendez-Garcia Mar 09, 2009 09:41 AM 
the machine is located in NS 105
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Cinthya Mendez-Garcia Mar 09, 2009 09:40 AM 
she just recieved a new machine and would like 
the program Astra installed on her machine. 

It is used for scheduling. 

available hours: 
says she will be gone this afternoon if someone 
wants to work on it then it is best. 

if the office is not opened any staff/faculty can 
open the office.
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