Service Request Ticket - # 30959

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2009 10:16 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060772[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 client #NTC-10Z-00
Serial No. 0713BE8472 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:7F:60:D8

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Mar 09, 2009 04:02 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Mar 09, 2009 04:02 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Mar 09, 2009 04:02 PM 
****This is an email****
Kellie,

You shouldn't have any more problems, there was a
problem that was identified today and was fixed.

Please let us know if you have any more problems
using the terminal servers.

Thanks,
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Brian Berkley Mar 09, 2009 12:26 PM 
Firewall spanning tree problem.
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Patrick Shanley Mar 09, 2009 10:17 AM 
This is a thin client workstation and everytime 
she tries to login she will start a program and 
after a minute she will be booted off and she has 
logged on other computer that worked just fine
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