Service Request Ticket - # 30965

Service Request Information

CONTACT Name Plec, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2009 12:14 PM
Department Humanities Division Phone 88819
Location Email plece@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060215[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 6P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:C8:B1

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Richard Kavanagh student Mar 09, 2009 01:40 PM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Mar 09, 2009 01:40 PM 
Task reassigned to Self Resolved.
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Richard Kavanagh student Mar 09, 2009 01:40 PM 
Duplicate of 30966. Closing this one.
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Kate Bappe Mar 09, 2009 12:17 PM 
Received email that had all of these emails in 
it. It was to long to put in one window so I 
seperated them.
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Kate Bappe Mar 09, 2009 12:16 PM 
****This is an email****
----- Original Message ----- 
From  ucs-request@wou.edu 
Date  Mon, 09 Mar 2009 12:03:49 -0700 
Subject  confirm 
fbb72869ebdc9ed05b573b3c599ae22e32dba15b 


If you reply to this message, keeping the 
Subject: header intact,
Mailman will discard the held message.  Do this 
if the message is
spam.  If you reply to this message and include 
an Approved: header
with the list password in it, the message will be 
approved for posting
to the list.  The Approved: header can also 
appear in the first line
of the body of the reply.
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Kate Bappe Mar 09, 2009 12:16 PM 
****This is an email****
----- Original Message ----- 
From  ucs-owner@wou.edu 
Date  Mon, 09 Mar 2009 12:03:49 -0700 
To  ucs-owner@wou.edu 
Subject  UCS post from plece@wou.edu requires 
approval 


As list administrator, your authorization is 
requested for the
following mailing list posting:

    List:    UCS@wou.edu
    From:    plece@wou.edu
    Subject: help desk request
    Reason:  Post by non-member to a members-only 
list

At your convenience, visit:

    http://cougar.wou.edu/mailman/admindb/ucs
        
to approve or deny the request.
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Kate Bappe Mar 09, 2009 12:14 PM 
****This is an email****
----- Original Message ----- 
From  Emily Plec  
Date  Mon, 09 Mar 2009 12:03:48 -0700 
To  ucs@wou.edu 
Subject  help desk request 


Dear UCS, 

Last week, I spoke with Brian about some problems 
I was having involving Firefox and .pdfs. We 
walked through a process together but it hasn't 
solved the problem (.pdf files not opening from 
web browser -- just an empty screen and Adobe 
alert with no content visible). I'm hoping 
someone can come by and take a look (or do so 
remotely) and magically make my pdf documents 
appear again (only a problem when opening from 
links to email & other online sources). My 
machine number is 20060215[Edit Inv] and my office number 
is HSS 114. 

Thanks!
Emily

Emily Plec
Associate Professor
Communication Studies
Western Oregon University
345 N. Monmouth Ave. 
Monmouth, OR 97361
 (503) 838-8819 
plece@wou.edu
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