Service Request Ticket - # 30983

Service Request Information

CONTACT Name Hsieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2009 08:26 AM
Department Social Science Phone 88853
Location Email hsiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080378[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 9NWV3G1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067762 installed as Offcie Pro 2003

Wired NIC 00:21:70:A5:28:17


Wireless NIC 00:21:5C:6F:DB:C3

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 10, 2009 11:24 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Stanley Ratcliff Mar 10, 2009 11:06 AM 
Task reassigned to Stanley Ratcliff.
 Add Attachment