Service Request Ticket - # 30984

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2009 08:54 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030748[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:EA:29:22

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact spierce@wou.edu 88925

Tracking

Entered by Date Memo
Stephen Pierce
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 10, 2009 11:53 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Mar 10, 2009 11:27 AM 
Task reassigned to Stephen Pierce.
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Octavio Cervantes Mar 10, 2009 08:55 AM 
She was able to log in fine this morning, but her 
default printor does not show up. She said it 
just did not show up this morning. Its her 
default priter which is the one she uses with 
banner.
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