Service Request Ticket - # 31012

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2009 12:00 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F3JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:EA:10:41

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 16, 2009 10:09 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Mar 16, 2009 10:09 AM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Mar 16, 2009 08:23 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Cinthya Mendez-Garcia Mar 16, 2009 08:23 AM 
called said available hours are:
today between 10am-1pm and 2pm-5pm
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Stanley Ratcliff Mar 12, 2009 11:11 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Stanley Ratcliff Mar 12, 2009 11:11 AM 
Called and left Vm asking for availability times.
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Casey Sonflieth Mar 11, 2009 12:02 PM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth Mar 11, 2009 12:02 PM 
for about the past week she is working on banner 
and it just freezes up and just today she said 
that the screen went white.

She needs it done quick, its holding her work up.

Phone:8-8690
Email:denoyes@wou.edu
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