Service Request Ticket - # 31043

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2009 01:09 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060170[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 SFF, Pentium D, 3.40GHz,2x2M,800MHz
Serial No. 7FV7RB1 Location PDR

CPU Pentium 4-3.4Ghz


OS Unknown Software MS Office Pro2003 from P0047320 transfered from W#2000839, Adobe Acrobat PRO Extended v9.0 WIN from P0070929

Wired NIC 00:18:8B:00:3D:84

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 13, 2009 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Mar 13, 2009 12:51 PM 
Task reassigned to Stanley Ratcliff.
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Chris Marsaglia Mar 12, 2009 01:10 PM 
****This is an email****
Good morning, we're gettin a message on this 
machine that there is a problem with the hard 
drive  and then the message
 
"WMI encountered a problem and needed to close"
 
Thanks, sue
 
 
 
 
Sue Payton 
Technology Resource Center 
Western Oregon University 
Monmouth, OR 97361
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