Service Request Ticket - # 31073

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2009 04:04 PM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0

Wired NIC 00:0C:F1:E9:B6:1C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 16, 2009 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Mar 16, 2009 10:33 AM 
called and said available now until 12
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Stanley Ratcliff Mar 16, 2009 09:52 AM 
Task reassigned to Stanley Ratcliff.
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Cinthya Mendez-Garcia Mar 16, 2009 09:43 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Cinthya Mendez-Garcia Mar 16, 2009 09:43 AM 
available hours:
today until 10:30am and 11-12 and 1-3:30pm and 4-
5pm
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Stanley Ratcliff Mar 16, 2009 07:19 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Stanley Ratcliff Mar 16, 2009 07:19 AM 
Called and left VM asking for availability times
for us to come drop this off.
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Tricia Flaherty Mar 13, 2009 04:04 PM 
new ergonomic keyboard from stock is in tech 
inbox #6 with invoice
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