Service Request Ticket - # 31095

Service Request Information

CONTACT Name Telecom, Services   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2009 02:24 PM
Department University Computing Solutions Phone 88010
Location Email telecom@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060634[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell XPS1210 laptop, 1.86GHz/667MHz/2MB
Serial No. GMWHXC1 Location PDR

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Unknown Software Windows Vista Business installed as WinXP PRO SP2, MS Office 2003 Pro from P0061243

Wired NIC 00:18:8B:CA:13:C5


Wireless NIC 00:1B:77:18:CC:4C

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 17, 2009 09:42 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 17, 2009 09:42 AM 
Reset up the laptop so that it will find the
domain now.  I also set him up with a local
account so that he can sign in off campus.
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Teresa Hutchinson Mar 16, 2009 02:25 PM 
Brandon Harris - 971-246-1841
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