Service Request Ticket - # 31111

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2009 12:18 PM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:D9:69:FD

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Mar 18, 2009 12:48 PM 
Status changed from (1) Pending to (5) Completed
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Brad Dougherty Mar 18, 2009 12:48 PM 
Done.
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Brad Dougherty Mar 18, 2009 09:48 AM 
Task reassigned to Brad Dougherty.
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Kevin Elmore Mar 17, 2009 12:27 PM 
She'll be here until 3:30 today.
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Kevin Elmore Mar 17, 2009 12:26 PM 
Task reassigned to Network Support.
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Kevin Elmore Mar 17, 2009 12:26 PM 
folders were deleted today at noon.

One is empty.  One was named Spring.  She doesn't
know if these are the same folder names.

They were located in her H: drive 
langem.
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Emily Kavanagh Mar 17, 2009 12:20 PM 
She needs some one to help her restore the 
folders that she deleted ASAP so that she can get 
her grading done. This needs to be done today!!
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