Service Request Ticket

Service Request Information

CONTACT	Name	Laux, Tami	Date	Mar 17, 2009 04:23 PM
	Department	Student Health & Counseling Center	Phone	88850
	Location		Email	lauxt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20050997 (opens in a new window)	Bldg/Room	ITC 009
	Service Tag		Description	Dell 19in Flat Panel Display #1905FP
	Serial No.	MX0W8690483235CE3AXA	Location	was ASWOU

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Mar 17, 2009 07:42 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Mar 17, 2009 07:42 PM	I agree! Emailed her on 3/17/09: Hi Tami, Hope your doing well! Just getting back to you regarding the request for drilling for a new hole in your desk for re- routing the wires. We checked with the Computing Department and they do not have the equipment to help with this. They can help re-route the wires but the Physical Plant will need to be the ones to actually drill the hole. Once that is done, just give us a call and we can have a Computing technician come by and help re-route the wires. Thanks!	Add Attachment
Brian Berkley	Mar 17, 2009 05:48 PM	Please pass this on to the plant, we don't do this that I am aware of.	Add Attachment
Brian Berkley	Mar 17, 2009 05:48 PM	Task reassigned to Teresa Hutchinson.	Add Attachment
Brian Berkley	Mar 17, 2009 05:48 PM	Physical Plant	Add Attachment
Casey Sonflieth	Mar 17, 2009 04:25 PM	She moved her monitor and all of her cords are on the desk right now and has a lot of them. she was wondering if someone/ or who to contact to come drill a hole in the desk so the cords and go on the ground. instead of on her desk. Phone:8-8850 Email:lauxt@wou.edu	Add Attachment