Service Request Ticket - # 31124

Service Request Information

CONTACT Name Clifton, Wanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2009 04:32 PM
Department VP Academic Affairs/Provost Phone 88674
Location Email cliftonw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070856[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. FNWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070150

Wired NIC 00:1E:C9:7A:85:DD

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Mar 19, 2009 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Mar 19, 2009 10:56 AM 
Task reassigned to Stanley Ratcliff.
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Casey Sonflieth Mar 18, 2009 10:14 AM 
she is available anytime today
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Casey Sonflieth Mar 18, 2009 10:14 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Stanley Ratcliff Mar 18, 2009 09:35 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Stanley Ratcliff Mar 18, 2009 09:35 AM 
Called and left VM asking for availability times.
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Casey Sonflieth Mar 17, 2009 04:35 PM 
She tried to open the document  and she got a 
warning box that says that it fails dde server.

it just freezes with that saying.

She has tried to open up others and none of them 
would open.

Phone:8-8674
Email:cliftonw@wou.edu
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