Service Request Ticket - # 31131

Service Request Information

CONTACT Name Reagle, Christina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2009 09:18 AM
Department The Research Institute Phone 88871
Location Email reaglec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050320[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 306R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License, HyperRESEARCH 2.8.2 from VISA2008000422

Wired NIC 00:12:3F:97:17:2C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ucsnetwork@wou.edu 88154

Tracking

Entered by Date Memo
Network Support
Email

Public
Entered by Date Memo
Dave Diemer Apr 22, 2009 04:24 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Dave Diemer Apr 22, 2009 04:24 PM 
Am closing this ticket as there has been no update
to this. Will re-open if needed.
 Add Attachment
Brian Berkley Mar 18, 2009 12:00 PM 
Task reassigned to Network Support.
 Add Attachment
Brian Berkley Mar 18, 2009 12:00 PM 
****This is an email****
Christina,

Go to http://filter.wou.edu and login using your
username and password.

If you don't see anything there, please let us
know your friend's email address so the mail
administrator can check the logs.

Thanks,
 Add Attachment
Cinthya Mendez-Garcia Mar 18, 2009 09:21 AM 
she recieved a fax from her friend today saying 
that she has been emailing her some documents. 
She said she has not recieved any of the 
documents sent to her. 

says her friend is sure she is typing her email 
address correctly. 

also says she is concerned she is not recieving 
emails she has before. 

available hours:
today this morning until 1pm 
usually there until 5:30pm 

tomorrow 10:30-12/noon
Add Attachment