Service Request Ticket - # 31138

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2009 11:03 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050321[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 106R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:17:21


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Mar 26, 2009 01:22 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 26, 2009 01:22 PM
Completed.  Machine reghosted and the latest
Microsoft high-priority updates applied.  Machine
delivered.
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Dale Goodell Mar 26, 2009 09:30 AM
Task reassigned to Dale Goodell.
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Kevin Elmore Mar 18, 2009 11:58 AM
Task reassigned to UCS Tech.
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Kevin Elmore Mar 18, 2009 11:56 AM
The machine is in box #5.
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Kevin Elmore Mar 18, 2009 11:04 AM
This machine needs to be re-imaged.
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