Service Request Ticket - # 31139

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2009 11:56 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060073[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXB52406 Location PDR

Model PQ5409A Hostname
Notes Roller Kit # 4200-FKA & 3qty Pick Up Rollers # RM1-0036-000 from P0063383 installed 10/2007 Fuser 110V #RM1-1082-BB from P0076681 installed 9-2010 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D1:5A:5E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 23, 2009 11:40 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 23, 2009 11:40 AM 
This is a mac lab so one of the computers is
holding it up.  The server shows the que as empty.
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Ryan Meyer Apr 10, 2009 12:35 PM 
Task reassigned to Adam Wehner.
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Lance Jewett Apr 07, 2009 12:51 PM 
The printer has task in the queue that are
stopping others from printing
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Casey Sonflieth Mar 18, 2009 11:57 AM 
A student called in and one of the printers in 
Smith Hall 105 is not working right and says that 
it has an administrative hold on it. and the 
students in the lab need work done quick.
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