Service Request Ticket - # 31147

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2009 05:22 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080799[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description DellOptiPlex 755 USFF, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 1QM37J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgraded on P0081747, Microsoft Office Pro Plus 2007 from P0069383

Wired NIC 00:21:70:54:00:9C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Mar 30, 2009 01:16 PM 
Task reassigned to Richard Kavanagh.
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Richard Kavanagh student Mar 30, 2009 01:16 PM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Mar 30, 2009 01:15 PM 
This has been set up and Nathan has installed it.
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Richard Kavanagh student Mar 19, 2009 11:57 AM 
This computer is being imaged right now.
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Richard Kavanagh student Mar 19, 2009 09:58 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Mar 18, 2009 05:25 PM 
this is in tech inbox #7 with setup form mouse 
and keyboard, Nathan is working on this room the 
rest of this week so the sooner the better
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