Service Request Ticket - # 31153

Service Request Information

CONTACT Name Lind, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2009 09:07 AM
Department Phone 88187
Location Email lindj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040638[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 8K4FW61 Description Inspiron 700m, Pentium M, (1.60GHz) 12.1in WXGA
Serial No. 8K4FW61 Location

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0051621, Adobe Creative Suite Prem from P0051621, Dreamweaver MX 2004 from P0051621

Wired NIC 00:0F:1F:B1:42:BE


Wireless NIC 00:0B:7D:18:62:B3

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Mar 23, 2009 08:11 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Mar 23, 2009 08:11 AM 
This got finished up Friday.
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Brian Berkley Mar 19, 2009 11:43 AM 
Task reassigned to Richard Kavanagh.
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Chris Marsaglia Mar 19, 2009 09:09 AM 
Priority changed from (3) Priority to (2) High Priority.
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Chris Marsaglia Mar 19, 2009 09:09 AM 
He needs to be done before 5pm tomorrow, friday, 
March 20th.
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Chris Marsaglia Mar 19, 2009 09:08 AM 
He would like to have a setup and tutorial woth a 
laptop in the admin building. It has been out of 
use since June and he would like a diagnostic ran 
on it before they take it out.
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