Service Request Ticket

Service Request Information

CONTACT	Name	Perkins, Portia	Date	Mar 19, 2009 10:14 AM
	Department	Computer Science Division	Phone	88480
	Location		Email	perkinp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070533 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
	Serial No.	1r8l5f1	Location	PDR
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	MS Win Xp Pro installed, MS Office Pro 2007 from P0064260
	Wired NIC	00:1A:A0:7B:0F:96

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Stanley Ratcliff	Mar 19, 2009 10:53 AM	Task reassigned to Self Resolved.	Add Attachment
Stanley Ratcliff	Mar 19, 2009 10:53 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Mar 19, 2009 10:48 AM	He moved them himself and it very smoothly so called to close the task.	Add Attachment
Teresa Hutchinson	Mar 19, 2009 10:14 AM	CPU # 20070533 and two monitors are: 20070591 and 20030906. Email from Portia on 3/18/09: Hello, We need the computer that is currently set-up in ITC312A moved to ITC312B. Hopefully this can be done in the next several days. When the move happens, please stop by to see me so we make sure all the equipment the instructor wants moved is moved. Thank You................. --Portia	Add Attachment