Service Request Ticket - # 31180

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2009 11:22 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030736[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:03:38

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 25, 2009 10:15 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Mar 25, 2009 10:15 AM 
Completed deployment of remaining three machines.
 Tack completed.
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Dale Goodell Mar 24, 2009 04:27 PM 
Three of the six machines have been deployed. 
Will finish the remainder in the morning of 3/25.
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Dale Goodell Mar 24, 2009 02:43 PM 
Machines have been reghosted and are ready to go.
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Dale Goodell Mar 24, 2009 08:27 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Mar 24, 2009 08:27 AM 
I will reghost the PCs this morning.
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Tricia Flaherty Mar 20, 2009 11:27 AM 
this will go into left hand stations at each desk
area in the cage, please indicate all invnetory
changes on thin clients and desktops as needed
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Tricia Flaherty Mar 20, 2009 11:26 AM 
I have put six Dimension 4600 stations with 1GB of
Ram in each on the counter in ITC 008 to be
cleaned up/re imaged with a software footprint
similar to the "Business Services basic image that
wen out with their new stations(Business Services
Image with Office Pro 2003, PrintKey, V-Key, Adobe
Reader, shortcut on desktop to internal Directory
Lookup
(http://www2.wou.edu:7777/pls/wou2/directory.quick
find.lookup))
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