Service Request Ticket - # 31192

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2009 08:26 AM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080002[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Okidata Microline 186 Parallel Dot-Matrix printer
Serial No. AE7A050219B0 Location PDR

Model Hostname
Notes Ink/Toner Refill
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Teresa Hutchinson Mar 23, 2009 11:25 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 23, 2009 11:25 AM 
I'm actually closing this...the printer is fine, 
it's just going offline from time to time and 
needs to be watched by the person on shift.
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Kevin Elmore Mar 22, 2009 08:26 AM 
The printer at the srd is occasionally going 
offline spontaneously.
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