Service Request Ticket - # 31209

Service Request Information

CONTACT Name Lowery, Judith   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2009 10:22 AM
Department College of Education Phone 88143
Location Email loweryj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031199[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224URNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:38:A4

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Mar 27, 2009 10:36 AM 
Task reassigned to Cinthya Mendez-Garcia.
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Cinthya Mendez-Garcia Mar 27, 2009 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Mar 27, 2009 10:36 AM 
secretary called and said they fixed it. said one 
of the professors shut the machine down and now 
it works. 

self resolved.
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Cinthya Mendez-Garcia Mar 27, 2009 10:19 AM 
the secretary called to check on the status of 
this task. Is hoping someone comes over anytime 
today to take a look at this.
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Richard Rogers Mar 26, 2009 02:00 PM 
Her secretary called today wondering when this 
task was going to be finished.  She cannot come 
to work until it is fixed.
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Teresa Hutchinson Mar 24, 2009 10:31 AM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Mar 24, 2009 10:30 AM 
Reassigned
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Emily Kavanagh Mar 24, 2009 10:26 AM 
She needs this looked at before Thursday she will 
be leaving at 11:30 today and wont be here on 
Wednesday. She can't open any documents on her 
computer. 
ext 88143 

home 503-873-3335
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