Service Request Ticket - # 31225

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2009 11:05 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080581[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005DN Printer #Q7815A#ABA
Serial No. SCNR2R02316 Location PDR

Model Q78915A Hostname provost.wou.edu
Notes 100-sheet multipurpose tray, 500 sheet input tray, duplexing Roller Kit from P0078821 FEB2011 SR#41188, LJ PP3005dn transfer Roller #RM1-1508-000 from P0095829 OCT2014 SR#55060; LaserJet P3005N Network Formatter #Q7848-61006 from P0096406 JAN2015 SR#55718 Ink/Toner Refill

Wired NIC 00:21:5A:7B:1A:F9

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Richard Kavanagh student Mar 26, 2009 09:08 AM 
Task reassigned to Adam Wehner.
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Richard Kavanagh student Mar 26, 2009 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Mar 26, 2009 09:08 AM 
Adam Wehner took care of this yesterday.
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Richard Rogers Mar 25, 2009 11:05 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Richard Rogers Mar 25, 2009 11:05 AM 
They have tried everything, and nothing is 
working.
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