Service Request Ticket - # 31230

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2009 12:51 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20050033[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 170 Ultra-Thin Client, all-in-one with 17in Flat Panel #BAE-400-00
Serial No. 00120409-MD045330139 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:B0:12:0D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Mar 30, 2009 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Mar 30, 2009 03:16 PM 
Thin client was working fine when I got there.
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Adam Shinn Mar 30, 2009 12:08 PM 
Task reassigned to Adam Shinn.
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Teresa Hutchinson Mar 25, 2009 12:52 PM 
Thin client frozen in APSC 101 computer lab
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