Service Request Ticket - # 31234

Service Request Information

CONTACT Name Telecom, Services   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2009 01:25 PM
Department University Computing Solutions Phone 88010
Location Email telecom@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Ryan Johnson Mar 26, 2009 03:09 PM 
Task reassigned to Richard Kavanagh.
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Ryan Johnson Mar 26, 2009 03:09 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Johnson Mar 26, 2009 03:09 PM 
Fixed by Richard.
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Richard Kavanagh student Mar 26, 2009 09:15 AM 
I just took a look at these computers. 20040358[Edit Inv]
was working fine. I had no problems logging in.
20040311[Edit Inv] has no network cable plugged into it. It
looks like it was taken to plug in the computer on
the nearby cart. I'll find out what this cart
computer is for and if we can take the network
cable back.
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Teresa Hutchinson Mar 25, 2009 01:27 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Mar 25, 2009 01:25 PM 
20040358[Edit Inv] / 20040311[Edit Inv] - thin clients not working
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