Service Request Ticket - # 31259

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2009 12:35 PM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20070339[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description MacBook Pro 2.2/2GB/120/Super #Z0EB
Serial No. SW87363N9X91 Location returned by Foad Mozaffari for W#20080172 Dec2010

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Software Microsoft Office Pro 2007 Plus from P0062550 installed as Office Pro 2003, Windows XP Pro SP2 from P0062362, Microsoft Office Pro 2004 for MAC from P0063719

Wired NIC 00:1B:63:9F:8E:D0


Wireless NIC 00:1C:B3:BD:F6:6D


Bluetooth NIC 00:1B:63:51:80:89


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public

Entered by Date Memo
Tricia Flaherty Apr 01, 2009 12:49 PM
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Apr 01, 2009 12:49 PM
Met with Jerry and forgot to close this ...He 
went away happy..
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Tricia Flaherty Mar 27, 2009 02:17 PM
I'm gonna meet with him at 3:15 to try to figure 
this out
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Tricia Flaherty Mar 27, 2009 02:17 PM
Task reassigned to Tricia Flaherty.
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Cinthya Mendez-Garcia Mar 27, 2009 01:50 PM
came in to check and see if someone could help 
him with this. 

available times:
today until 4:00pm
extension# 88253
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Cinthya Mendez-Garcia Mar 27, 2009 12:37 PM
needs this before monday.
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Cinthya Mendez-Garcia Mar 27, 2009 12:37 PM
Priority changed from (3) Priority to (2) High Priority.
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Cinthya Mendez-Garcia Mar 27, 2009 12:37 PM
came in says he needs to have the "live meeting" 
installed onto his mac machine. Needs to know how 
to install the free software for a live meeting 
on line. 

availble times:
today 1:30-4:00pm 

would like a call before someone heads over at 
88253
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