Service Request Ticket - # 31284

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2009 01:09 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070052[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G87245AEW0D Location Tech Area by Ellis's desk

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro dual boot from P0061507, Microsoft Office 2007 Pro from P0061684 installed as Office Pro 2003

Wired NIC 00:16:CB:A9:CA:F6


Wireless NIC 00:17:F2:FC:20:6D

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 14, 2009 12:19 PM 
Status changed from (2) Scheduled to (5) Completed
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Adam Shinn Apr 14, 2009 12:19 PM 
mac is installed and working properly
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Adam Shinn Apr 13, 2009 02:28 PM 
mac is back and working heading to set up now.
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Adam Shinn Mar 31, 2009 11:20 AM 
Status changed from (1) Pending to (2) Scheduled
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Adam Shinn Mar 30, 2009 03:26 PM 
No power is getting to this box at all. Tried
several power bricks. Gave to Brian B. to take to
the mac store
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Adam Shinn Mar 30, 2009 02:45 PM 
Task reassigned to Adam Shinn.
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Stephen Pierce Mar 30, 2009 01:10 PM 
Check all cables and everything seems fine. It
doesn't appear to be getting power. Location: B1
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