Service Request Ticket - # 31315

Service Request Information

CONTACT Name Goulding, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2009 10:52 AM
Department VP Student Affairs Phone 88303
Location Email gouldinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071251[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag DFJTGG1 Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. dfjtgg1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Upgrade to WIN 7 Pro from P0082550 OCT2011, Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 and UPGRADE MS Office PRo Plus 2010 from P0082550 OCT2011 ***This was replaced by W#20110101 until new replacement is ready***

Wired NIC 00:1E:C9:7C:C0:55

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 01, 2009 11:45 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 01, 2009 11:45 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 01, 2009 11:45 AM 
added him to local admin group and emailed him
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Brad Dougherty Apr 01, 2009 11:24 AM 
Task reassigned to UCS Tech.
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Christian Rogers Mar 31, 2009 10:53 AM 
James needs Administrative access so he can have
updates and security updates. 

can reach all day between 8-5pm
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