Service Request Ticket - # 31333

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 31, 2009 03:32 PM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020078[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 3Z0GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Filemaker Pro v8 from P0055324 installed as v7, Macromedia Contribute 3 with CPS from P0056987

Wired NIC 00:07:E9:01:31:E8

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 01, 2009 03:52 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 01, 2009 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 01, 2009 03:52 PM 
She just needed the system tweaked, it had been
out of use.
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Kevin Elmore Mar 31, 2009 03:33 PM 
****This is an email****
We have had a change in student workers this term 
and need to update the access on the computer at 
our front desk. It's computer number is 20020078[Edit Inv]. 
Rebecca Chadd is now working at that desk as our 
student worker and she can not access Filemaker 
on that computer. She previously worked on 
computer number 2020577 where she was able to 
access Filemaker. Please give her access to 
Filemaker on computer 20020078[Edit Inv]. Rebecca has 
already started working at this front desk 
station so we need access for her as soon as 
possible. 
 
Let me know is you need any more information. 
Thank you for taking care of this for me. 
 
Tina
Study Abroad Office
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