Service Request Ticket - # 31347

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2009 09:17 AM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050247[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXG04683 Location PDR

Model #TB37211/a Hostname
Notes fuser replaced 4-2009 from P0070151, Maint Kit from P0074233 3-2010, Manit Kit from P0084084 2-2012 SR46147 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:96:EC

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 02, 2009 11:41 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 02, 2009 11:41 AM 
This printer is back up and running.
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Richard Rogers Apr 01, 2009 09:32 AM 
I went and looked at the printer.  It has toner 
and paper and there is no jam.  I tried printing 
and it was sent, but never printed.  I also 
turned it off then on and tried to print again, 
and it never did.  The orange light is not on.
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Richard Rogers Apr 01, 2009 09:31 AM 
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Apr 01, 2009 09:18 AM 
Again printer is in Natural Science Room 216
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Cinthya Mendez-Garcia Apr 01, 2009 09:17 AM 
Task reassigned to Lab Attendant.
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Cinthya Mendez-Garcia Apr 01, 2009 09:17 AM 
says she heard from a student that the printer is 
not working. the printer says it needs a new 
cartridge.
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