Service Request Ticket

Service Request Information

CONTACT	Name	Blazer, Leon	Date	Apr 01, 2009 09:38 AM
	Department	Athletics	Phone	88384
	Location		Email	blazerl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20050953 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Inspiron 6000, Pentium M, 1.73GHz/2MB Cache/533MHz
	Serial No.	HSP3X81	Location	PDR
	CPU	Pentium M-1.7 GHz
	OS	Unknown	Software	MS Office Pro 2003 from P0055522, Eagle Eye Motion Analysis from P0068200 1st install 11/13/2008
	Wired NIC	00:14:22:DF:E6:5F
	Wireless NIC	00:13:CE:65:8D:27

TECHS	Submitted by	Cinthya Mendez-Garcia	Contact	cimende@wou.edu	88069
	Primary Technician		Contact	ashinn06@wou.edu	88925

Entered by	Date	Memo
Adam Shinn			Email Public
Entered by	Date	Memo
Adam Shinn	May 05, 2009 01:20 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Shinn	May 05, 2009 01:20 PM	installed cd burner xp pro V4.0	Add Attachment
Adam Shinn	Apr 23, 2009 01:38 PM	Leon will be in tomorrow. he will give ucs a call when he arrives.	Add Attachment
Adam Shinn	Apr 22, 2009 01:06 PM	Called.. he was not in. The person he shares an office with said he didn't think he was going to be in until tomorrow, but if he came in he would have would have him call.	Add Attachment
Christian Rogers	Apr 21, 2009 12:03 PM	he is availible today (tue) up to 2pm tomarrow (wed.) 10-3 atursday just call 4257656215	Add Attachment
Adam Shinn	Apr 01, 2009 03:09 PM	Task reassigned to Adam Shinn.	Add Attachment
Cinthya Mendez-Garcia	Apr 01, 2009 09:40 AM	needs this for volleyball, said his machine does not have DVD burning software intalled. He tried putting in a blank DVD and the only option it gives him is to burn a CD. He did try this option and it gave him an error message. Available times: friday morning until 2pm	Add Attachment