Service Request Ticket - # 31358

Service Request Information

CONTACT Name Charlton, Deb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2009 11:34 AM
Department Graduate Studies Phone 88597
Location Email charltod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050781[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 75Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, upgrade to Office Pro Plus 2007 from P0072655

Wired NIC 00:12:3F:95:3D:10

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 24, 2009 11:08 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 24, 2009 11:08 AM 
Talk to Deb and she is good to go. I walked her
through getting her printers moved over to bart.
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Brian Berkley Apr 07, 2009 01:14 PM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Apr 01, 2009 11:36 AM 
The printer that is in AD 204 is not printing 
from the computer she is at. but the printer is 
showing up on the computer. 
the printer name is AD Masters

Phone:8-8597
Email:charltond@wou.edu
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