Service Request Ticket - # 31365

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2009 12:55 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050160[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. F5SVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:32:DD

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett May 12, 2009 08:15 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lance Jewett May 12, 2009 08:15 AM 
replaced them with 4600s
 Add Attachment
Lance Jewett Apr 10, 2009 12:34 PM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Lance Jewett Apr 10, 2009 12:34 PM 
Looks like it has a bad motherboard so i placed it
with the other bad Optiplex 280 machines.
 Add Attachment
Lance Jewett Apr 09, 2009 10:30 AM 
Task reassigned to Lance Jewett.
 Add Attachment
Stephen Pierce Apr 01, 2009 01:01 PM 
LOCATION: ED 111
 Add Attachment
Stephen Pierce Apr 01, 2009 12:56 PM 
tried holding power button down for 5 seconds to
restart - would not shut down.  Tried
disconnecting power cord to force a restart and no
affect.
Add Attachment