Service Request Ticket - # 31366

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 01, 2009 12:57 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050165[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 4CTVW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:91:B2:AF

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 10, 2009 12:07 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 10, 2009 12:07 PM 
Re-imaged and set back up in ED 111
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Lance Jewett Apr 10, 2009 11:32 AM 
brought back to reimage the computer
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Lance Jewett Apr 09, 2009 10:31 AM 
Task reassigned to Lance Jewett.
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Stephen Pierce Apr 01, 2009 01:00 PM 
Location is ED 111

Upon entry to the lab, the mouse did not respond.
 After checking cables, restarted machine and
still no response.  On 2nd reboot, the mouse worked.

Upon log in, abuot half through start up, I was
logged out.

Logging in again, received repeated application
failed to initialize messages.

Started MS word...  cascade of continual
Application failures with   dialog boxes.

This machine is in bad shape.  Would be nice to
have a clean OS installed.
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