Service Request Ticket - # 31389

Service Request Information

CONTACT Name Smith, William (Doug)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 02, 2009 12:09 PM
Department Social Science Phone 88372
Location Email smithw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040424[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex SX280, Pentium 4, 2.80GHz, 1M, 800MHz
Serial No. GS9TY51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office 2003 Pro License from P0049802

Wired NIC 00:0F:1F:E3:CE:A0

TECHS Submitted by Kitt Murry Contact kmurry06@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang May 14, 2009 11:17 AM 
Task reassigned to Yi Wang.
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Yi Wang May 14, 2009 11:17 AM 
Status changed from (1) Pending to (5) Completed
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Yi Wang May 14, 2009 11:17 AM 
Everything is ok now
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Ryan Johnson May 12, 2009 03:15 PM 
Called and left another message.
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Ryan Johnson Apr 29, 2009 02:50 PM 
Called and left a message asking if this was still
an issue.
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Teresa Smith Apr 16, 2009 11:31 AM 
Stopped by office, and also called and left a VM
availability.
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Kitt Murry Apr 02, 2009 12:09 PM 
Waiting for a tech to fix his computer so he can
teach his class.
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