Service Request Ticket - # 31443

Service Request Information

CONTACT Name Richards, Kristi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2009 07:54 AM
Department Business Services Phone 88284
Location Email richardk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080493[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22 in UltraSharp 22in FPW Monitor
Serial No. CN0F532H7161888IA14M Location PDR
TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Apr 09, 2009 11:31 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Apr 09, 2009 11:31 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Teresa Hutchinson Apr 09, 2009 11:31 AM 
Brian emailed her on 4/8/09.  Will reopen if she 
calls back.
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Brian Berkley Apr 08, 2009 02:23 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Berkley Apr 08, 2009 02:23 PM 
****This is an email****
You will have to open the excel files in
read-only, save as to a new file name, and email
the unix team (unix@wou.edu) to delete the old
files that show up as read only.
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Octavio Cervantes Apr 06, 2009 07:55 AM 
Priority changed from (3) Priority to (2) High Priority.
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Octavio Cervantes Apr 06, 2009 07:55 AM 
Every time she opens an excel documment, it only
opens up as a "read only." This just started this
morning. SHe tried restarting her computer but
that did not work.
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